Case Studies and Testimonials

“...rare these days to find
such a level of professionalism and customer service...”

Helispares

I would like to take this opportunity to thank Balanced Solutions for the recent service you have provided us with regard to our recent IT upgrade. From our initial contact, it was obvious that Balanced Solutions were a knowledgeable business, able to understand our “layman” requirements and provide equally understandable feedback. The transition from our old peer to peer network to Windows 2000 Server was flawless. Furthermore, the installation of ACT as recommended and supplied by you has smoothed our contact management to an unprecedented level. Our primary core business is reliant on the correct functioning of our IT systems. With Balanced Solutions, I am completely confident that we have made the correct choice both for the initial installation and ongoing support for hardware/ software and network support. It is very rare these days to find such a level of professionalism and customer service similar to that offered by Balanced Solutions. You can be assured of our future custom as our requirements and business continue to grow.
Greg Lindley

“...provide excellent
support in
further enhancements
to our IT
system...”

Welling Partnership

We were recommended to Balanced Solutions and it was clear from the initial meeting this was a knowledgeable firm who understood our requirements. From the selection of the equipment needed to the actual installation, Balanced Solutions provided a professional and efficient service, such that the change to our new network system was seamless. They have helped us to resolve the few minor problems that have occurred (of our own making) promptly and efficiently, and have continued to provide excellent support in further enhancements to our IT system. I have no hesitation in recommending Balanced Solutions to anyone who requires assistance and support with their IT systems.
Graham Baugh

“...listened to
our requirements and produced
exactly what
we wanted...”

Ocean International Ltd

Just thought I’d drop you a line to say thank you for your efficient and professional service for the work that Balanced Solutions carried out on our IT upgrades for our Website, Communications and our Sage accounting software. The website is precisely what we were looking for and Balanced Solutions listened to our requirements and produced exactly what we wanted. Our upgrade to ADSL which was installed by your engineer was seamless with no disruptions to our communications and has now changed the way we gather and send information through the internet. Our upgrade to Sage Line 50 network version has also made our accounts department more efficient with all personnel being able to access Sage at any time without problems, this again was installed within 2 days of initial order. We are pleased that Balanced Solutions are looking after our IT business and would not hesitate to recommend you to our customers.
Peter Kemp

“...has made the
biggest
difference to
our accounts
office staff’s
daily workload..”

JDMallinson Ltd

Over the past ten years you have helped us immensely in both the setting up of our accounting and payroll system and the on-going support of them. Balanced Solutions did not just tell me what I should do, but worked with me to implement the plan. I was looked after impeccably from day one and have been ever since. I think the time saved by having everything on computer has made the biggest difference to our accounts office staff’s daily workload. I must not forget to mention to invaluable telephone support we received. Most issues are resolved with just a single call. I really do not know how we’d cope without you. We have now just finished our accounting year end finance and payroll routines Thank you as always for once again helping us to make this an effortless exercise. We look forward to your support and backup over the coming years to help us grow.
Richard Bradshaw

“...any problems
can be solved
quickly and
efficiently, often
with just a
phone call...”

Navigair

I thought it was time we wrote to you as we have been happily dealing with you for nearly 19 years. Since the purchase of our very first computer, you and the team have built up over the years and have been there with advice and back up as we have progressed from that first computer to a small network of machines. With regards to Sage, we use their software to run our accounts, stock and payroll with great success. It compliments our business and the excellent service we receive from Balanced Solutions means that any problems can be solved quickly and efficiently, often with just a phone call. We will continue to recommend Balanced Solutions for their friendly and professional service and look forward to continuing to work with you in the future.
Pauline James

“...the support and advice you have given to us...has been invaluable in the ability to expand the company operations...”

Personnel Placements

After 14 years of working together it is with pleasure that I hope to be able to promote the support and advice you have given to us, which has been invaluable in the ability to expand the company operations. We have used Sage as our payroll and accountancy software since the businesses commenced and have stayed with Sage for both as we have found that it offers us the flexible reporting system which is required for a group of companies which need both individual management reporting and a consolidated reporting system. Balanced Solutions have always organised, developed and maintained our software, hardware and network system, this has given us the freedom to concentrate on core business activities which has allowed us to grow as a company without worrying about the support system. We have and will continue to recommend Balanced Solutions as our ITsolutions Provider due to their personal commitment, professionalism and clear identification, understanding and provision of an organisation IT needs.
Lydia Morrison

“...provide a professional, prompt and
value for money service, which
I would
recommend to anybody, and
do!...”

Nicholson Interiors

Nicholson Interiors Limited has had the pleasure of working with Balanced Solutions over the last four years. In this time, the service we have received on both accounting work and engineering has been second to none. Keith and his team are a pleasure to work with and provide a professional, prompt and value for money service, which I would recommend to anybody, and do! The staff at Balanced Solutions are the nicest people anyone would wish to meet and nothing is too much for them. They always get the job done first time with the minimum possible disruption. We look forward to many more years continued relationships between our companies.
Andrew Nicholson